AmTrust E&S Claims Reporting Process

It is critical to report incidents, claims and lawsuits as soon as possible.  Early reporting enables the casualty claim staff to obtain the necessary information to handle the claim fairly and promptly.  In order to streamline the process of reporting, we have a variety of ways to contact our Claims Department.

Policyholders

Policyholders are encouraged to continue reporting the First Notice of Loss through normal channels by contacting their Broker for Casualty Claims.

Brokers

The preferred method of reporting the First Notice of Loss is via our designated email address, set up by line of business and provided below.

Email

General Liability Claims:            GLclaims@amtrustes.com
Professional Liability Claims:     Professionalclaims@amtrustes.com
Environmental Claims:               Environmentalclaims@amtrustes.com
General Liability Claims:            GLclaims@amtrustes.com
Professional Liability Claims:     Professionalclaims@amtrustes.com
Environmental Claims:               Environmentalclaims@amtrustes.com

Mail

AmTrust North America
Claims Department
P.O. Box 650767
Dallas, TX 75265-0767

Telephone or Fax

866.272.9767      telephone
877.669.9140      fax

When sending correspondence via mail or email, please include the policy number and/or claim number.

Loss Run Requests

For producers and customers eligible to receive summary loss information about your account, please submit your request, including the AmTrust E&S policy numbers, on company letterhead to AmTrustESLossRuns@amtrustgroup.com.